Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 23, 2026 - 20:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 520ms (baseline: 520ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 23, 2026 - 20:40 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 577ms (baseline: 577ms)
- Current error rate: 50.98% (baseline: 50.98%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

Posted Jul 23, 2026 - 20:35 UTC

This incident affected: Reranker Models (jina-reranker-m0).