Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 13:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165273ms (baseline: 165273ms)
- Current error rate: 2.82% (baseline: 2.82%)
- Request count (5min): 213
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165273ms (threshold: 90000ms)

Posted Aug 19, 2026 - 13:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165280ms (baseline: 165280ms)
- Current error rate: 4.92% (baseline: 4.92%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165280ms (threshold: 90000ms)

Posted Aug 19, 2026 - 13:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165203ms (baseline: 165203ms)
- Current error rate: 5.88% (baseline: 5.88%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165203ms (threshold: 90000ms)

Posted Aug 19, 2026 - 12:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).