Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 18:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 436ms (baseline: 436ms)
- Current error rate: 54.41% (baseline: 54.41%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.4% (threshold: 40%)

Posted Jul 26, 2026 - 18:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8089ms (baseline: 8089ms)
- Current error rate: 50.47% (baseline: 50.47%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.5% (threshold: 40%)

Posted Jul 26, 2026 - 18:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 470ms (baseline: 470ms)
- Current error rate: 54.41% (baseline: 54.41%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.4% (threshold: 40%)

Posted Jul 26, 2026 - 18:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5980ms (baseline: 5980ms)
- Current error rate: 52.74% (baseline: 52.74%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.7% (threshold: 40%)

Posted Jul 26, 2026 - 17:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7825ms (baseline: 7825ms)
- Current error rate: 55.77% (baseline: 55.77%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.8% (threshold: 40%)

Posted Jul 26, 2026 - 17:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 362ms (baseline: 362ms)
- Current error rate: 54.37% (baseline: 54.37%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.4% (threshold: 40%)

Posted Jul 26, 2026 - 17:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 773ms (baseline: 773ms)
- Current error rate: 46.15% (baseline: 46.15%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.2% (threshold: 40%)

Posted Jul 26, 2026 - 17:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).