Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Clearing historical data - starting fresh with new monitoring system.

Posted Jan 14, 2026 - 21:35 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 5735ms (baseline: 5735ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2730
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=5735ms (SLO: 3000ms)

Posted Jan 14, 2026 - 21:34 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 5406ms (baseline: 5406ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2557
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=5406ms (SLO: 3000ms)

Posted Jan 14, 2026 - 21:33 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).