Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Jul 24, 2026 - 17:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 400ms (baseline: 400ms)
- Current error rate: 38.18% (baseline: 38.18%)
- Request count (5min): 110
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 38.2% (threshold: 15%)

Posted Jul 24, 2026 - 17:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).