Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 14, 2026 - 12:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 31134ms (baseline: 31134ms)
- Current error rate: 12.34% (baseline: 12.34%)
- Request count (5min): 2561
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.34% (SLO: 2.00%)

Posted May 14, 2026 - 12:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 37713ms (baseline: 37713ms)
- Current error rate: 12.52% (baseline: 12.52%)
- Request count (5min): 2252
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.52% (SLO: 2.00%)

Posted May 14, 2026 - 12:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).