Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 11, 2026 - 01:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13667ms (baseline: 13667ms)
- Current error rate: 12.89% (baseline: 12.89%)
- Request count (5min): 225
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.89% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 44451ms (baseline: 44451ms)
- Current error rate: 9.71% (baseline: 9.71%)
- Request count (5min): 175
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.71% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:45 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 25678ms (baseline: 25678ms)
- Current error rate: 14.54% (baseline: 14.54%)
- Request count (5min): 571
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 14.54% (SLO: 10.00%)

Posted Apr 11, 2026 - 01:40 UTC

This incident affected: Reader (s.jina.ai).