Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 26, 2026 - 13:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 981ms (baseline: 981ms)
- Current error rate: 50.71% (baseline: 50.71%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)
Posted Jul 26, 2026 - 13:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 622ms (baseline: 622ms)
- Current error rate: 56.08% (baseline: 56.08%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.1% (threshold: 40%)
Posted Jul 26, 2026 - 13:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 520ms (baseline: 520ms)
- Current error rate: 55.12% (baseline: 55.12%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.1% (threshold: 40%)
Posted Jul 26, 2026 - 13:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 483ms (baseline: 483ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 26, 2026 - 13:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 567ms (baseline: 567ms)
- Current error rate: 50.91% (baseline: 50.91%)
- Request count (5min): 165
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)
Posted Jul 26, 2026 - 13:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2575ms (baseline: 2575ms)
- Current error rate: 42.72% (baseline: 42.72%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.7% (threshold: 40%)
Posted Jul 26, 2026 - 12:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 531ms (baseline: 531ms)
- Current error rate: 48.15% (baseline: 48.15%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)
Posted Jul 26, 2026 - 12:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3192ms (baseline: 3192ms)
- Current error rate: 47.90% (baseline: 47.90%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)
Posted Jul 26, 2026 - 12:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2200ms (baseline: 2200ms)
- Current error rate: 44.12% (baseline: 44.12%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.1% (threshold: 40%)
Posted Jul 26, 2026 - 12:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 566ms (baseline: 566ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 26, 2026 - 12:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2319ms (baseline: 2319ms)
- Current error rate: 53.45% (baseline: 53.45%)
- Request count (5min): 174
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.4% (threshold: 40%)
Posted Jul 26, 2026 - 12:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4616ms (baseline: 4616ms)
- Current error rate: 50.42% (baseline: 50.42%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)
Posted Jul 26, 2026 - 12:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3587ms (baseline: 3587ms)
- Current error rate: 51.70% (baseline: 51.70%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)
Posted Jul 26, 2026 - 12:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 686ms (baseline: 686ms)
- Current error rate: 47.71% (baseline: 47.71%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)
Posted Jul 26, 2026 - 12:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 406ms (baseline: 406ms)
- Current error rate: 52.94% (baseline: 52.94%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.9% (threshold: 40%)
Posted Jul 26, 2026 - 12:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2832ms (baseline: 2832ms)
- Current error rate: 57.36% (baseline: 57.36%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.4% (threshold: 40%)
Posted Jul 26, 2026 - 12:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 827ms (baseline: 827ms)
- Current error rate: 55.42% (baseline: 55.42%)
- Request count (5min): 166
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.4% (threshold: 40%)
Posted Jul 26, 2026 - 12:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 568ms (baseline: 568ms)
- Current error rate: 50.86% (baseline: 50.86%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)
Posted Jul 26, 2026 - 11:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 441ms (baseline: 441ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 26, 2026 - 11:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 779ms (baseline: 779ms)
- Current error rate: 54.31% (baseline: 54.31%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.3% (threshold: 40%)
Posted Jul 26, 2026 - 11:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 776ms (baseline: 776ms)
- Current error rate: 53.66% (baseline: 53.66%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.7% (threshold: 40%)
Posted Jul 26, 2026 - 11:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 433ms (baseline: 433ms)
- Current error rate: 51.40% (baseline: 51.40%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)
Posted Jul 26, 2026 - 11:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 467ms (baseline: 467ms)
- Current error rate: 44.03% (baseline: 44.03%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.0% (threshold: 40%)
Posted Jul 26, 2026 - 11:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 425ms (baseline: 425ms)
- Current error rate: 50.36% (baseline: 50.36%)
- Request count (5min): 139
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)
Posted Jul 26, 2026 - 11:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 424ms (baseline: 424ms)
- Current error rate: 46.32% (baseline: 46.32%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.3% (threshold: 40%)
Posted Jul 26, 2026 - 11:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 587ms (baseline: 587ms)
- Current error rate: 48.82% (baseline: 48.82%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)
Posted Jul 26, 2026 - 11:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 485ms (baseline: 485ms)
- Current error rate: 47.69% (baseline: 47.69%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)
Posted Jul 26, 2026 - 11:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 471ms (baseline: 471ms)
- Current error rate: 44.95% (baseline: 44.95%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.0% (threshold: 40%)
Posted Jul 26, 2026 - 11:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 472ms (baseline: 472ms)
- Current error rate: 40.31% (baseline: 40.31%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.3% (threshold: 40%)
Posted Jul 26, 2026 - 11:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 630ms (baseline: 630ms)
- Current error rate: 55.75% (baseline: 55.75%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.8% (threshold: 40%)
Posted Jul 26, 2026 - 10:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2094ms (baseline: 2094ms)
- Current error rate: 45.93% (baseline: 45.93%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.9% (threshold: 40%)
Posted Jul 26, 2026 - 10:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8816ms (baseline: 8816ms)
- Current error rate: 50.68% (baseline: 50.68%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)
Posted Jul 26, 2026 - 10:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 430ms (baseline: 430ms)
- Current error rate: 51.72% (baseline: 51.72%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)
Posted Jul 26, 2026 - 10:40 UTC
This incident affected: Reranker Models (jina-reranker-m0).
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