Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 08, 2026 - 22:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 66389ms (baseline: 66389ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 199
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=66389ms (SLO: 20000ms)

Posted May 08, 2026 - 22:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 52857ms (baseline: 52857ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 157
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=52857ms (SLO: 20000ms)

Posted May 08, 2026 - 22:21 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 70348ms (baseline: 70348ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 153
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=70348ms (SLO: 20000ms)

Posted May 08, 2026 - 22:15 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 72952ms (baseline: 72952ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 168
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=72952ms (SLO: 20000ms)

Posted May 08, 2026 - 22:10 UTC

This incident affected: Embedding Models (Rest Embeddings).