Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 27, 2026 - 01:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2946ms (baseline: 2946ms)
- Current error rate: 53.21% (baseline: 53.21%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.2% (threshold: 40%)

Posted Jul 27, 2026 - 01:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2862ms (baseline: 2862ms)
- Current error rate: 52.76% (baseline: 52.76%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.8% (threshold: 40%)

Posted Jul 27, 2026 - 01:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).