Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 13:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5208ms (baseline: 5208ms)
- Current error rate: 55.83% (baseline: 55.83%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.8% (threshold: 40%)

Posted Jul 29, 2026 - 13:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).