Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 18, 2026 - 14:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6282ms (baseline: 6282ms)
- Current error rate: 5.33% (baseline: 5.33%)
- Request count (5min): 450
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.33% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6470ms (baseline: 6470ms)
- Current error rate: 7.79% (baseline: 7.79%)
- Request count (5min): 308
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.79% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6623ms (baseline: 6623ms)
- Current error rate: 9.96% (baseline: 9.96%)
- Request count (5min): 482
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.96% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6847ms (baseline: 6847ms)
- Current error rate: 5.87% (baseline: 5.87%)
- Request count (5min): 409
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.87% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 5657ms (baseline: 5657ms)
- Current error rate: 7.38% (baseline: 7.38%)
- Request count (5min): 325
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.38% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:30 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6233ms (baseline: 6233ms)
- Current error rate: 7.32% (baseline: 7.32%)
- Request count (5min): 328
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.32% (SLO: 10.00%)

Posted Jan 18, 2026 - 14:25 UTC

This incident affected: Reader (s.jina.ai).