Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 18, 2026 - 05:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18756ms (baseline: 18756ms)
- Current error rate: 8.74% (baseline: 8.74%)
- Request count (5min): 38552
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.74% (SLO: 10.00%)

Posted Feb 18, 2026 - 05:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23433ms (baseline: 23433ms)
- Current error rate: 9.35% (baseline: 9.35%)
- Request count (5min): 31954
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.35% (SLO: 10.00%)

Posted Feb 18, 2026 - 05:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23326ms (baseline: 23326ms)
- Current error rate: 13.68% (baseline: 13.68%)
- Request count (5min): 27307
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.68% (SLO: 10.00%)

Posted Feb 18, 2026 - 05:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25070ms (baseline: 25070ms)
- Current error rate: 13.20% (baseline: 13.20%)
- Request count (5min): 26599
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.20% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21803ms (baseline: 21803ms)
- Current error rate: 12.67% (baseline: 12.67%)
- Request count (5min): 29300
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.67% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24623ms (baseline: 24623ms)
- Current error rate: 7.86% (baseline: 7.86%)
- Request count (5min): 27779
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.86% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21749ms (baseline: 21749ms)
- Current error rate: 12.82% (baseline: 12.82%)
- Request count (5min): 27342
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.82% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24337ms (baseline: 24337ms)
- Current error rate: 13.71% (baseline: 13.71%)
- Request count (5min): 28523
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.71% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25130ms (baseline: 25130ms)
- Current error rate: 12.29% (baseline: 12.29%)
- Request count (5min): 30633
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.29% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21227ms (baseline: 21227ms)
- Current error rate: 9.47% (baseline: 9.47%)
- Request count (5min): 27049
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.47% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 46509ms (baseline: 46509ms)
- Current error rate: 6.17% (baseline: 6.17%)
- Request count (5min): 33025
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.17% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18092ms (baseline: 18092ms)
- Current error rate: 5.74% (baseline: 5.74%)
- Request count (5min): 42940
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.74% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25461ms (baseline: 25461ms)
- Current error rate: 5.25% (baseline: 5.25%)
- Request count (5min): 36621
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.25% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24898ms (baseline: 24898ms)
- Current error rate: 6.10% (baseline: 6.10%)
- Request count (5min): 27279
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.10% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23272ms (baseline: 23272ms)
- Current error rate: 11.47% (baseline: 11.47%)
- Request count (5min): 27430
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.47% (SLO: 10.00%)

Posted Feb 18, 2026 - 04:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24250ms (baseline: 24250ms)
- Current error rate: 9.13% (baseline: 9.13%)
- Request count (5min): 27049
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.13% (SLO: 10.00%)

Posted Feb 18, 2026 - 03:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26043ms (baseline: 26043ms)
- Current error rate: 6.48% (baseline: 6.48%)
- Request count (5min): 27786
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.48% (SLO: 10.00%)

Posted Feb 18, 2026 - 03:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22770ms (baseline: 22770ms)
- Current error rate: 9.05% (baseline: 9.05%)
- Request count (5min): 30193
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.05% (SLO: 10.00%)

Posted Feb 18, 2026 - 03:45 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19805ms (baseline: 19805ms)
- Current error rate: 8.64% (baseline: 8.64%)
- Request count (5min): 26959
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.64% (SLO: 10.00%)

Posted Feb 18, 2026 - 03:40 UTC

This incident affected: Reader (r.jina.ai).