Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 24, 2026 - 19:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 135488ms (baseline: 135488ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=135488ms (threshold: 90000ms)

Posted Feb 24, 2026 - 19:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).