Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 07:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 168127ms (baseline: 168127ms)
- Current error rate: 6.86% (baseline: 6.86%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=168127ms (threshold: 90000ms)

Posted Aug 19, 2026 - 07:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 164794ms (baseline: 164794ms)
- Current error rate: 8.00% (baseline: 8.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=164794ms (threshold: 90000ms)

Posted Aug 19, 2026 - 07:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).