Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 07:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18395ms (baseline: 18395ms)
- Current error rate: 7.06% (baseline: 7.06%)
- Request count (5min): 26597
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.06% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22973ms (baseline: 22973ms)
- Current error rate: 9.51% (baseline: 9.51%)
- Request count (5min): 23027
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.51% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21990ms (baseline: 21990ms)
- Current error rate: 8.94% (baseline: 8.94%)
- Request count (5min): 23111
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.94% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 14622ms (baseline: 14622ms)
- Current error rate: 6.93% (baseline: 6.93%)
- Request count (5min): 23398
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.93% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22596ms (baseline: 22596ms)
- Current error rate: 8.22% (baseline: 8.22%)
- Request count (5min): 22021
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.22% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23528ms (baseline: 23528ms)
- Current error rate: 8.42% (baseline: 8.42%)
- Request count (5min): 25484
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.42% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20366ms (baseline: 20366ms)
- Current error rate: 9.38% (baseline: 9.38%)
- Request count (5min): 22342
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.38% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21284ms (baseline: 21284ms)
- Current error rate: 8.91% (baseline: 8.91%)
- Request count (5min): 24660
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.91% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:30 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22044ms (baseline: 22044ms)
- Current error rate: 5.97% (baseline: 5.97%)
- Request count (5min): 20878
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.97% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:25 UTC

This incident affected: Reader (r.jina.ai).