Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 05:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17931ms (baseline: 17931ms)
- Current error rate: 6.05% (baseline: 6.05%)
- Request count (5min): 38938
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.05% (SLO: 10.00%)

Posted Feb 20, 2026 - 05:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25673ms (baseline: 25673ms)
- Current error rate: 5.75% (baseline: 5.75%)
- Request count (5min): 29565
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.75% (SLO: 10.00%)

Posted Feb 20, 2026 - 05:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19510ms (baseline: 19510ms)
- Current error rate: 5.78% (baseline: 5.78%)
- Request count (5min): 25141
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.78% (SLO: 10.00%)

Posted Feb 20, 2026 - 05:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18642ms (baseline: 18642ms)
- Current error rate: 9.38% (baseline: 9.38%)
- Request count (5min): 26258
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.38% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21751ms (baseline: 21751ms)
- Current error rate: 8.03% (baseline: 8.03%)
- Request count (5min): 23610
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.03% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22553ms (baseline: 22553ms)
- Current error rate: 7.08% (baseline: 7.08%)
- Request count (5min): 25052
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.08% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23968ms (baseline: 23968ms)
- Current error rate: 8.12% (baseline: 8.12%)
- Request count (5min): 26814
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.12% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23015ms (baseline: 23015ms)
- Current error rate: 7.34% (baseline: 7.34%)
- Request count (5min): 30939
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.34% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20334ms (baseline: 20334ms)
- Current error rate: 6.50% (baseline: 6.50%)
- Request count (5min): 27015
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.50% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23481ms (baseline: 23481ms)
- Current error rate: 8.17% (baseline: 8.17%)
- Request count (5min): 23475
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.17% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:25 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16370ms (baseline: 16370ms)
- Current error rate: 6.91% (baseline: 6.91%)
- Request count (5min): 29276
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.91% (SLO: 10.00%)

Posted Feb 20, 2026 - 04:20 UTC

This incident affected: Reader (r.jina.ai).