Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 14, 2026 - 13:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 34779ms (baseline: 34779ms)
- Current error rate: 10.02% (baseline: 10.02%)
- Request count (5min): 2045
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.02% (SLO: 2.00%)

Posted May 14, 2026 - 13:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 41390ms (baseline: 41390ms)
- Current error rate: 13.73% (baseline: 13.73%)
- Request count (5min): 2156
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.73% (SLO: 2.00%)

Posted May 14, 2026 - 13:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).