Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 07:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 74567ms (baseline: 74567ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 123
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=74567ms (SLO: 20000ms)

Posted May 09, 2026 - 07:46 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 66585ms (baseline: 66585ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 112
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=66585ms (SLO: 20000ms)

Posted May 09, 2026 - 07:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 73754ms (baseline: 73754ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 119
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=73754ms (SLO: 20000ms)

Posted May 09, 2026 - 07:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 65941ms (baseline: 65941ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 120
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=65941ms (SLO: 20000ms)

Posted May 09, 2026 - 07:31 UTC

This incident affected: Embedding Models (Rest Embeddings).