Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Feb 13, 2026 - 22:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 129325ms (baseline: 129325ms)
- Current error rate: 0.71% (baseline: 0.71%)
- Request count (5min): 1267
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=129325ms (SLO: 40000ms)

Posted Feb 13, 2026 - 22:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 156338ms (baseline: 156338ms)
- Current error rate: 4.49% (baseline: 4.49%)
- Request count (5min): 1381
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=156338ms (SLO: 40000ms)

Posted Feb 13, 2026 - 22:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 120306ms (baseline: 120306ms)
- Current error rate: 2.05% (baseline: 2.05%)
- Request count (5min): 1315
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=120306ms (SLO: 40000ms)

Posted Feb 13, 2026 - 22:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 89598ms (baseline: 89598ms)
- Current error rate: 3.43% (baseline: 3.43%)
- Request count (5min): 1108
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=89598ms (SLO: 40000ms)

Posted Feb 13, 2026 - 22:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118699ms (baseline: 118699ms)
- Current error rate: 10.33% (baseline: 10.33%)
- Request count (5min): 1433
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.33% (SLO: 2.00%)

Posted Feb 13, 2026 - 22:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).