Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 00:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108644ms (baseline: 108644ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 451
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108644ms (SLO: 40000ms)

Posted Jan 30, 2026 - 00:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 132788ms (baseline: 132788ms)
- Current error rate: 0.33% (baseline: 0.33%)
- Request count (5min): 601
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=132788ms (SLO: 40000ms)

Posted Jan 30, 2026 - 00:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 133441ms (baseline: 133441ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 454
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=133441ms (SLO: 40000ms)

Posted Jan 30, 2026 - 00:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 113130ms (baseline: 113130ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 345
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=113130ms (SLO: 40000ms)

Posted Jan 30, 2026 - 00:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).