Partial outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Apr 10, 2026 - 16:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26928ms (baseline: 26928ms)
- Current error rate: 23.83% (baseline: 23.83%)
- Request count (5min): 214
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 23.8% (threshold: 15%)

Posted Apr 10, 2026 - 16:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 38249ms (baseline: 38249ms)
- Current error rate: 22.75% (baseline: 22.75%)
- Request count (5min): 211
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.7% (threshold: 15%)

Posted Apr 10, 2026 - 16:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 48342ms (baseline: 48342ms)
- Current error rate: 32.99% (baseline: 32.99%)
- Request count (5min): 197
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 33.0% (threshold: 15%)

Posted Apr 10, 2026 - 16:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 43437ms (baseline: 43437ms)
- Current error rate: 17.98% (baseline: 17.98%)
- Request count (5min): 178
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.0% (threshold: 15%)

Posted Apr 10, 2026 - 16:31 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 30264ms (baseline: 30264ms)
- Current error rate: 24.80% (baseline: 24.80%)
- Request count (5min): 246
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 24.8% (threshold: 15%)

Posted Apr 10, 2026 - 16:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 32026ms (baseline: 32026ms)
- Current error rate: 21.34% (baseline: 21.34%)
- Request count (5min): 239
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 21.3% (threshold: 15%)

Posted Apr 10, 2026 - 16:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 30192ms (baseline: 30192ms)
- Current error rate: 24.82% (baseline: 24.82%)
- Request count (5min): 278
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 24.8% (threshold: 15%)

Posted Apr 10, 2026 - 16:15 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 39966ms (baseline: 39966ms)
- Current error rate: 19.12% (baseline: 19.12%)
- Request count (5min): 251
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 19.1% (threshold: 15%)

Posted Apr 10, 2026 - 16:10 UTC

This incident affected: Reader (s.jina.ai).