Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 07, 2026 - 02:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 163846ms (baseline: 163846ms)
- Current error rate: 1.97% (baseline: 1.97%)
- Request count (5min): 203
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=163846ms (threshold: 90000ms)

Posted Jul 07, 2026 - 02:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 163564ms (baseline: 163564ms)
- Current error rate: 0.16% (baseline: 0.16%)
- Request count (5min): 2535
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=163564ms (threshold: 90000ms)

Posted Jul 07, 2026 - 02:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 163563ms (baseline: 163563ms)
- Current error rate: 0.20% (baseline: 0.20%)
- Request count (5min): 2036
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=163563ms (threshold: 90000ms)

Posted Jul 07, 2026 - 02:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).