Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 20:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16766ms (baseline: 16766ms)
- Current error rate: 11.60% (baseline: 11.60%)
- Request count (5min): 24559
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.60% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20747ms (baseline: 20747ms)
- Current error rate: 11.23% (baseline: 11.23%)
- Request count (5min): 22163
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.23% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18990ms (baseline: 18990ms)
- Current error rate: 12.74% (baseline: 12.74%)
- Request count (5min): 21981
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.74% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21182ms (baseline: 21182ms)
- Current error rate: 10.11% (baseline: 10.11%)
- Request count (5min): 20968
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.11% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:20 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20647ms (baseline: 20647ms)
- Current error rate: 12.06% (baseline: 12.06%)
- Request count (5min): 19467
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.06% (SLO: 10.00%)

Posted Feb 21, 2026 - 20:15 UTC

This incident affected: Reader (r.jina.ai).