Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 02:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2781ms (baseline: 2781ms)
- Current error rate: 48.70% (baseline: 48.70%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)

Posted Jul 25, 2026 - 02:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4968ms (baseline: 4968ms)
- Current error rate: 49.62% (baseline: 49.62%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.6% (threshold: 40%)

Posted Jul 25, 2026 - 02:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).