Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 06, 2026 - 14:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 18337ms (baseline: 18337ms)
- Current error rate: 0.34% (baseline: 0.34%)
- Request count (5min): 881
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=18337ms (SLO: 5000ms)

Posted Apr 06, 2026 - 14:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12489ms (baseline: 12489ms)
- Current error rate: 0.36% (baseline: 0.36%)
- Request count (5min): 274
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12489ms (SLO: 5000ms)

Posted Apr 06, 2026 - 14:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 17829ms (baseline: 17829ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 343
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=17829ms (SLO: 5000ms)

Posted Apr 06, 2026 - 13:55 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 16639ms (baseline: 16639ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 479
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=16639ms (SLO: 5000ms)

Posted Apr 06, 2026 - 13:50 UTC

This incident affected: Embedding Models (jina-clip-v2).