Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 09:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1227ms (baseline: 1227ms)
- Current error rate: 56.00% (baseline: 56.00%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.0% (threshold: 40%)

Posted Jul 25, 2026 - 09:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3102ms (baseline: 3102ms)
- Current error rate: 53.85% (baseline: 53.85%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.8% (threshold: 40%)

Posted Jul 25, 2026 - 08:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 431ms (baseline: 431ms)
- Current error rate: 52.07% (baseline: 52.07%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)

Posted Jul 25, 2026 - 08:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 391ms (baseline: 391ms)
- Current error rate: 48.60% (baseline: 48.60%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)

Posted Jul 25, 2026 - 08:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 470ms (baseline: 470ms)
- Current error rate: 46.85% (baseline: 46.85%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.8% (threshold: 40%)

Posted Jul 25, 2026 - 08:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).