Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Jul 24, 2026 - 16:10 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3856ms (baseline: 3856ms)
- Current error rate: 38.33% (baseline: 38.33%)
- Request count (5min): 120
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 38.3% (threshold: 15%)

Posted Jul 24, 2026 - 16:05 UTC

This incident affected: Reranker Models (jina-reranker-m0).