Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 16:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1104ms (baseline: 1104ms)
- Current error rate: 52.67% (baseline: 52.67%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.7% (threshold: 40%)

Posted Jul 29, 2026 - 16:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).