Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 10, 2026 - 22:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26279ms (baseline: 26279ms)
- Current error rate: 11.15% (baseline: 11.15%)
- Request count (5min): 897
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.15% (SLO: 10.00%)

Posted Apr 10, 2026 - 22:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 18439ms (baseline: 18439ms)
- Current error rate: 11.79% (baseline: 11.79%)
- Request count (5min): 916
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.79% (SLO: 10.00%)

Posted Apr 10, 2026 - 22:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36922ms (baseline: 36922ms)
- Current error rate: 13.17% (baseline: 13.17%)
- Request count (5min): 205
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.17% (SLO: 10.00%)

Posted Apr 10, 2026 - 22:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 31100ms (baseline: 31100ms)
- Current error rate: 14.49% (baseline: 14.49%)
- Request count (5min): 207
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.49% (SLO: 10.00%)

Posted Apr 10, 2026 - 22:20 UTC

This incident affected: Reader (s.jina.ai).