Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 09, 2026 - 03:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4662ms (baseline: 4662ms)
- Current error rate: 43.08% (baseline: 43.08%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.1% (threshold: 40%)

Posted Jul 09, 2026 - 03:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2819ms (baseline: 2819ms)
- Current error rate: 48.89% (baseline: 48.89%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.9% (threshold: 40%)

Posted Jul 09, 2026 - 03:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3806ms (baseline: 3806ms)
- Current error rate: 45.51% (baseline: 45.51%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)

Posted Jul 09, 2026 - 03:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).