Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 01:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 809ms (baseline: 809ms)
- Current error rate: 51.96% (baseline: 51.96%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.0% (threshold: 40%)

Posted Jul 25, 2026 - 01:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3720ms (baseline: 3720ms)
- Current error rate: 45.24% (baseline: 45.24%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.2% (threshold: 40%)

Posted Jul 25, 2026 - 01:30 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2128ms (baseline: 2128ms)
- Current error rate: 53.33% (baseline: 53.33%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.3% (threshold: 40%)

Posted Jul 25, 2026 - 01:25 UTC

This incident affected: Reranker Models (jina-reranker-m0).