Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 27, 2026 - 01:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2486ms (baseline: 2486ms)
- Current error rate: 53.64% (baseline: 53.64%)
- Request count (5min): 151
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.6% (threshold: 40%)

Posted Jul 27, 2026 - 01:30 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2882ms (baseline: 2882ms)
- Current error rate: 46.43% (baseline: 46.43%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.4% (threshold: 40%)

Posted Jul 27, 2026 - 01:25 UTC

This incident affected: Reranker Models (jina-reranker-m0).