Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 17, 2026 - 22:01 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 120728ms (baseline: 120728ms)
- Current error rate: 75.40% (baseline: 75.40%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 75.4% (threshold: 40%)

Posted Feb 17, 2026 - 21:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).