Degraded performance: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 16, 2026 - 11:10 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 545ms (baseline: 545ms)
- Current error rate: 7.69% (baseline: 7.69%)
- Request count (5min): 13
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 7.69% (SLO: 2.00%)

Posted Jan 16, 2026 - 11:05 UTC

This incident affected: Reranker Models (jina-reranker-m0).