Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 16:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 307963ms (baseline: 307963ms)
- Current error rate: 64.06% (baseline: 64.06%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 64.1% (threshold: 40%)

Posted Feb 23, 2026 - 16:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).