Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 18:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 97888ms (baseline: 97888ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 381
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=97888ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:10 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 124465ms (baseline: 124465ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 551
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=124465ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 138107ms (baseline: 138107ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 418
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=138107ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 97561ms (baseline: 97561ms)
- Current error rate: 2.83% (baseline: 2.83%)
- Request count (5min): 635
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=97561ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 93917ms (baseline: 93917ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 328
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=93917ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 136578ms (baseline: 136578ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 412
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=136578ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 156472ms (baseline: 156472ms)
- Current error rate: 0.11% (baseline: 0.11%)
- Request count (5min): 918
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=156472ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 110406ms (baseline: 110406ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 487
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=110406ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 100723ms (baseline: 100723ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 412
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=100723ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 105953ms (baseline: 105953ms)
- Current error rate: 0.26% (baseline: 0.26%)
- Request count (5min): 783
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=105953ms (SLO: 40000ms)

Posted Jan 30, 2026 - 17:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).