Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 21:05 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 27098ms (baseline: 27098ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6075
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27098ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:00 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 27031ms (baseline: 27031ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5799
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27031ms (threshold: 24000ms)

Posted Aug 18, 2026 - 20:55 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).