Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 09, 2026 - 11:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84442ms (baseline: 84442ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 135
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84442ms (threshold: 80000ms)

Posted May 09, 2026 - 11:05 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84662ms (baseline: 84662ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 121
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84662ms (threshold: 80000ms)

Posted May 09, 2026 - 11:00 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84244ms (baseline: 84244ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 156
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84244ms (threshold: 80000ms)

Posted May 09, 2026 - 10:55 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 80789ms (baseline: 80789ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 135
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=80789ms (threshold: 80000ms)

Posted May 09, 2026 - 10:50 UTC

This incident affected: Embedding Models (Rest Embeddings).