Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 03:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 394ms (baseline: 394ms)
- Current error rate: 50.77% (baseline: 50.77%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.8% (threshold: 40%)

Posted Jul 26, 2026 - 03:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3252ms (baseline: 3252ms)
- Current error rate: 51.94% (baseline: 51.94%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 26, 2026 - 02:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2823ms (baseline: 2823ms)
- Current error rate: 47.75% (baseline: 47.75%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)

Posted Jul 26, 2026 - 02:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 359ms (baseline: 359ms)
- Current error rate: 49.00% (baseline: 49.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)

Posted Jul 26, 2026 - 02:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2576ms (baseline: 2576ms)
- Current error rate: 58.96% (baseline: 58.96%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 59.0% (threshold: 40%)

Posted Jul 26, 2026 - 02:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).