Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 11, 2026 - 06:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 11871ms (baseline: 11871ms)
- Current error rate: 8.59% (baseline: 8.59%)
- Request count (5min): 1421
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.59% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 25468ms (baseline: 25468ms)
- Current error rate: 9.18% (baseline: 9.18%)
- Request count (5min): 730
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.18% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29816ms (baseline: 29816ms)
- Current error rate: 10.27% (baseline: 10.27%)
- Request count (5min): 769
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.27% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 17760ms (baseline: 17760ms)
- Current error rate: 13.24% (baseline: 13.24%)
- Request count (5min): 974
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 13.24% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 27305ms (baseline: 27305ms)
- Current error rate: 11.14% (baseline: 11.14%)
- Request count (5min): 889
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.14% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15697ms (baseline: 15697ms)
- Current error rate: 10.40% (baseline: 10.40%)
- Request count (5min): 846
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.40% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13725ms (baseline: 13725ms)
- Current error rate: 8.92% (baseline: 8.92%)
- Request count (5min): 908
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.92% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13739ms (baseline: 13739ms)
- Current error rate: 8.43% (baseline: 8.43%)
- Request count (5min): 1163
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.43% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36511ms (baseline: 36511ms)
- Current error rate: 9.95% (baseline: 9.95%)
- Request count (5min): 1045
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.95% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13956ms (baseline: 13956ms)
- Current error rate: 13.72% (baseline: 13.72%)
- Request count (5min): 1188
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.72% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:10 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 14319ms (baseline: 14319ms)
- Current error rate: 11.16% (baseline: 11.16%)
- Request count (5min): 1380
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.16% (SLO: 10.00%)

Posted Apr 11, 2026 - 05:05 UTC

This incident affected: Reader (s.jina.ai).