Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 15:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1036ms (baseline: 1036ms)
- Current error rate: 51.91% (baseline: 51.91%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 26, 2026 - 15:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 366ms (baseline: 366ms)
- Current error rate: 48.36% (baseline: 48.36%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.4% (threshold: 40%)

Posted Jul 26, 2026 - 15:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 570ms (baseline: 570ms)
- Current error rate: 52.46% (baseline: 52.46%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.5% (threshold: 40%)

Posted Jul 26, 2026 - 15:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).