Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 18, 2026 - 09:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21873ms (baseline: 21873ms)
- Current error rate: 23.38% (baseline: 23.38%)
- Request count (5min): 1514
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 23.4% (threshold: 15%)

Posted Aug 18, 2026 - 09:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21483ms (baseline: 21483ms)
- Current error rate: 32.10% (baseline: 32.10%)
- Request count (5min): 1056
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.1% (threshold: 15%)

Posted Aug 18, 2026 - 09:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21769ms (baseline: 21769ms)
- Current error rate: 16.73% (baseline: 16.73%)
- Request count (5min): 532
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 16.7% (threshold: 15%)

Posted Aug 18, 2026 - 09:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21573ms (baseline: 21573ms)
- Current error rate: 32.78% (baseline: 32.78%)
- Request count (5min): 726
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.8% (threshold: 15%)

Posted Aug 18, 2026 - 09:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21608ms (baseline: 21608ms)
- Current error rate: 20.66% (baseline: 20.66%)
- Request count (5min): 944
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 20.7% (threshold: 15%)

Posted Aug 18, 2026 - 09:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21717ms (baseline: 21717ms)
- Current error rate: 6.93% (baseline: 6.93%)
- Request count (5min): 1212
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21717ms (threshold: 20000ms)

Posted Aug 18, 2026 - 09:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 22003ms (baseline: 22003ms)
- Current error rate: 14.89% (baseline: 14.89%)
- Request count (5min): 1444
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=22003ms (threshold: 20000ms)

Posted Aug 18, 2026 - 09:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21277ms (baseline: 21277ms)
- Current error rate: 31.64% (baseline: 31.64%)
- Request count (5min): 1021
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 31.6% (threshold: 15%)

Posted Aug 18, 2026 - 09:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21086ms (baseline: 21086ms)
- Current error rate: 19.37% (baseline: 19.37%)
- Request count (5min): 542
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 19.4% (threshold: 15%)

Posted Aug 18, 2026 - 09:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21700ms (baseline: 21700ms)
- Current error rate: 32.09% (baseline: 32.09%)
- Request count (5min): 589
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.1% (threshold: 15%)

Posted Aug 18, 2026 - 08:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21765ms (baseline: 21765ms)
- Current error rate: 12.98% (baseline: 12.98%)
- Request count (5min): 678
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21765ms (threshold: 20000ms)

Posted Aug 18, 2026 - 08:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21099ms (baseline: 21099ms)
- Current error rate: 11.06% (baseline: 11.06%)
- Request count (5min): 687
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21099ms (threshold: 20000ms)

Posted Aug 18, 2026 - 08:45 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21098ms (baseline: 21098ms)
- Current error rate: 8.78% (baseline: 8.78%)
- Request count (5min): 1094
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21098ms (threshold: 20000ms)

Posted Aug 18, 2026 - 08:40 UTC

This incident affected: Embedding Models (jina-clip-v2).