Service outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 24, 2026 - 08:00 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 245578ms (baseline: 245578ms)
- Current error rate: 5.83% (baseline: 5.83%)
- Request count (5min): 977
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=245578ms (threshold: 240000ms)

Posted Apr 24, 2026 - 07:55 UTC

This incident affected: Embedding Models (jina-embeddings-v4).