Service outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Aug 18, 2026 - 17:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21029ms (baseline: 21029ms)
- Current error rate: 41.33% (baseline: 41.33%)
- Request count (5min): 525
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.3% (threshold: 40%)

Posted Aug 18, 2026 - 17:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21762ms (baseline: 21762ms)
- Current error rate: 50.70% (baseline: 50.70%)
- Request count (5min): 785
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)

Posted Aug 18, 2026 - 17:10 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21516ms (baseline: 21516ms)
- Current error rate: 41.11% (baseline: 41.11%)
- Request count (5min): 900
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.1% (threshold: 40%)

Posted Aug 18, 2026 - 17:05 UTC

This incident affected: Embedding Models (jina-clip-v2).