Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 12:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26646ms (baseline: 26646ms)
- Current error rate: 7.61% (baseline: 7.61%)
- Request count (5min): 26703
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.61% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18796ms (baseline: 18796ms)
- Current error rate: 8.77% (baseline: 8.77%)
- Request count (5min): 27447
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.77% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22005ms (baseline: 22005ms)
- Current error rate: 8.08% (baseline: 8.08%)
- Request count (5min): 25834
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.08% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 32482ms (baseline: 32482ms)
- Current error rate: 8.14% (baseline: 8.14%)
- Request count (5min): 26590
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.14% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23853ms (baseline: 23853ms)
- Current error rate: 6.59% (baseline: 6.59%)
- Request count (5min): 28952
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.59% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:35 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27498ms (baseline: 27498ms)
- Current error rate: 7.01% (baseline: 7.01%)
- Request count (5min): 27358
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.01% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:30 UTC

This incident affected: Reader (r.jina.ai).