Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 14:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3197ms (baseline: 3197ms)
- Current error rate: 54.07% (baseline: 54.07%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.1% (threshold: 40%)

Posted Jul 25, 2026 - 14:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 774ms (baseline: 774ms)
- Current error rate: 54.07% (baseline: 54.07%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.1% (threshold: 40%)

Posted Jul 25, 2026 - 14:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3421ms (baseline: 3421ms)
- Current error rate: 42.99% (baseline: 42.99%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.0% (threshold: 40%)

Posted Jul 25, 2026 - 14:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3096ms (baseline: 3096ms)
- Current error rate: 53.38% (baseline: 53.38%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.4% (threshold: 40%)

Posted Jul 25, 2026 - 14:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2324ms (baseline: 2324ms)
- Current error rate: 55.94% (baseline: 55.94%)
- Request count (5min): 143
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.9% (threshold: 40%)

Posted Jul 25, 2026 - 14:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2818ms (baseline: 2818ms)
- Current error rate: 44.83% (baseline: 44.83%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.8% (threshold: 40%)

Posted Jul 25, 2026 - 14:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).