Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 10:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 19787ms (baseline: 19787ms)
- Current error rate: 56.34% (baseline: 56.34%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.3% (threshold: 40%)

Posted Jul 29, 2026 - 10:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 16506ms (baseline: 16506ms)
- Current error rate: 77.78% (baseline: 77.78%)
- Request count (5min): 333
- Region: us-central1

Status: Major Outage
Reason: High error rate: 77.8% (threshold: 40%)

Posted Jul 29, 2026 - 10:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1883ms (baseline: 1883ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 29, 2026 - 10:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1991ms (baseline: 1991ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 29, 2026 - 10:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 39ms (baseline: 39ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 172
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 29, 2026 - 10:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).