Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 18432ms (baseline: 18432ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 55
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=18432ms (SLO: 12000ms)

Posted Jan 15, 2026 - 19:00 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 34474ms (baseline: 34474ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 54
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=34474ms (SLO: 12000ms)

Posted Jan 15, 2026 - 18:55 UTC

This incident affected: Embedding Models (Rest Embeddings).