Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Feb 20, 2026 - 15:02 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20228ms (baseline: 20228ms)
- Current error rate: 7.12% (baseline: 7.12%)
- Request count (5min): 24398
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.12% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20520ms (baseline: 20520ms)
- Current error rate: 5.21% (baseline: 5.21%)
- Request count (5min): 22225
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.21% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19227ms (baseline: 19227ms)
- Current error rate: 5.44% (baseline: 5.44%)
- Request count (5min): 21587
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.44% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23374ms (baseline: 23374ms)
- Current error rate: 8.54% (baseline: 8.54%)
- Request count (5min): 26103
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.54% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19590ms (baseline: 19590ms)
- Current error rate: 5.58% (baseline: 5.58%)
- Request count (5min): 23408
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.58% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25499ms (baseline: 25499ms)
- Current error rate: 5.79% (baseline: 5.79%)
- Request count (5min): 28068
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.79% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22418ms (baseline: 22418ms)
- Current error rate: 7.56% (baseline: 7.56%)
- Request count (5min): 23795
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.56% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21272ms (baseline: 21272ms)
- Current error rate: 6.15% (baseline: 6.15%)
- Request count (5min): 23564
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.15% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 28441ms (baseline: 28441ms)
- Current error rate: 6.70% (baseline: 6.70%)
- Request count (5min): 29232
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.70% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 36271ms (baseline: 36271ms)
- Current error rate: 5.49% (baseline: 5.49%)
- Request count (5min): 24529
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.49% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:15 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22371ms (baseline: 22371ms)
- Current error rate: 5.68% (baseline: 5.68%)
- Request count (5min): 23999
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.68% (SLO: 10.00%)

Posted Feb 20, 2026 - 14:10 UTC

This incident affected: Reader (r.jina.ai).